Some tips to report your damage if your vehicle is insured by VWLFS

Report your damage within 48 hours!
Report the damage via our form if no third party is involved or fill in a European road accident report.


Take photos
Take photos of the damage(s), the overall situation and of the vehicles potentially involved with number plates.


Ask for help 
In case of problems or disagreements, ask for a traffic accident report and/or call the police directly!

What to do in case of theft or burglary?



In the event of theft or burglary, it is essential that you first report the incident to the nearest police station.

Afterwards, inform us or your insurance company.

My vehicle is insured through Volkswagen Losch Financial Services:

My vehicle is not insured by Volkswagen Losch Financial Services: