Breakdown, accident or something unexpected?
Whatever happens - we’ll get you back on the road.
No matter where you are, VWLFS Roadside Assistance provides reliable, round-the-clock support.
One call is all it takes — we will take care of everything that follows.
24/7 at Your Service – Across Europe
Call Us: +352 40 33 33 40 40
Wherever you are, you can rely on VWLFS Roadside Assistance for fast, professional support—anytime, anywhere.
One call connects you to our service — we handle the rest seamlessly.
Your Advantage – Already Included in Your Lease Contract
You automatically benefit from this service when it is included in your leasing agreement, giving you access to reliable support at any time—at no additional cost whenever you need it.
When to call VWLFS Roadside Assistance?
Our Roadside Assistance is here to support you in all unexpected situations:
- In the event of a breakdown
- If you’re involved in an accident or damage incident
- In case of misfuelling
- If your license plates are stolen, or in case of fire or vandalism
- In the event of flooding or severe weather damage
- If your battery is flat or you run out of fuel
- In the case of a flat tire
Roadside assistance includes on-site repair where possible or towing the vehicle to the nearest authorised workshop of the brand, as well as the provision of a replacement vehicle (compact class) for up to 5 days. Roadside assistance is covered. Services not included in your leasing agreement (e.g. repairs or tyre replacement) may be charged separately.
Warning Lights - What now ?
- 🔴Red warning light = STOP : Stop immediately and contact VWLFS Roadside Assistance immediately.
- 🟠 ORANGE warning light = no change in driving performance : You can continue driving directly to a workshop. If in doubt, please contact VWLFS Roadside Assistance for guidance.
- 🟠 Orange warning light = reduced performance : Contact VWLFS Roadside Assistance.
- One number for all of Europe – available 24/7 : 📞 +352 40 33 33 40 40
In the Event of an Accident – What Should You Do?
If an accident occurs, it’s important to act quickly and appropriately. Depending on your insurance situation, you have the following options available:
If you have your own insurance policy
Contact your insurance provider first.
Contact your insurance provider first. If your insurance does not include roadside assistance, or if you require additional support, you can rely on VWLFS Roadside Assistance at any time - we’re always here to help.
Insurance Included in Your Leasing
Simply contact VWLFS Roadside Assistance directly—our team will take care of everything and ensure you receive the support you need quickly and efficiently.
What Should I Do in the Event of a Breakdown Abroad?
Our dedicated hotline is accessible throughout Europe, ensuring reliable support wherever your journey may take you.
- Availability & Simplicity : With VWLFS Roadside Assistance, you receive fast, reliable support exactly when you need it. The service is available 24/7 across Europe. One call is all it takes, and we will take care of the next steps efficiently and professionally.
- Contract & Costs : This service is already included in your leasing contract and is available to you at no additional cost.* You automatically benefit from clearly defined services in the event of a breakdown, ensuring full cost transparency and complete peace of mind at all times.
- Safety & Reliability : Unexpected situations cannot be planned — reliable support can. With VWLFS Roadside Assistance, you are professionally covered in the event of a breakdown or damage. This gives you peace of mind and ensures you remain mobile at all times.